Frequently Asked Questions

• Who owns the copyright of the images on this site? The copyright of all the images on this site lies and remains with John Ashley photography the photographer. The free images may be used without payment providing the conditions of use are met. A non exclusive licence is required to use any of the other images, and this is what is purchased when you buy an image.

• Who is stock software ltd? This company provides the website and supplies the images and invoices the customer. Stock software is VAT registered and all cheques should be made payable to Stock software Ltd.

• What is a non exclusive licence? All JAP material is copyright and must be licensed. A licence allows you to use an image in a certain way once an appropriate fee has been agreed. The licence to use an image will appear on your invoice and will spell out exactly how the image can be used. When you buy an image licence on this site you will receive a licence that gives you permission to use the image on a specific website or document. The same image may already be in use on other websites, so more than one individual or organisation may have permission to use the image. This is why the images are inexpensive, the cost is being shared.

• Are there any limitations in the licence? Yes, The following limitations apply:
  
  The licence is non exclusive.
  The licence is not transferable.
  The licence has a duration of one year.
  The image may not be used on the front or back cover of a printed publication unless the printed publication is a single sheet.
  The image may not be used for commercial use without prior consent
  The image may not be used on the home page or index page of a website.
  The images may not be used for advertising purposes.
  The images may not be used as banner advertisements.
  The images cannot be altered or changed. (They can be cropped and effects may be used. Tints, colour correction, conversion to monochrome or sepia and borders are fine, but you cannot add to or remove parts of the image)
  No more than 3000 copies of the image may be printed. (This does not apply to website use.)

• How much will a licence cost? The basic online licence fee is currently £12.00 sterling and includes Email Delivery and VAT. The licence grants the purchaser permission to use the image on a specific website or document for a period of one year.

• Will I be eligible for a discount? If you require a reasonable number of images, (25 or more in a single order) then we will supply the images on a windows compatible CD free of charge, and are willing to negotiate special rates.

• I only require one or two images but my email account cannot cope with large attachments? We can post your requested images ( UK only) on a windows compatible CD for an additional charge of £12.00 Inc VAT.

• Can I publish the images before I receive my Licence?
  Only the free images can be published without a formal licence agreement, and then only if the terms and conditions have been adhered to. Even if we have supplied an image by post or email, it MUST NOT be published until you have received your licence and paid the fee. If you publish an image prior to paying the fee, you will be charged for unauthorised reproduction as defined in the terms and conditions, we take this matter very seriously indeed.

• Are any of the images available royalty free?
  There are a few royalty free images on the site.

• What is a release?
  A release is a documented agreement  on which an individual or property owner gives permission to the photographer for the image to be reproduced commercially.

• Do you hold Model / Property Releases for the images on the site?  We DO NOT generally hold release documents for the images on this site, as they are mainly intended for editorial purposes. We may hold a release for a specific image, but it is the clients responsibility to ensure that one exists. If the client believes one is needed because of the use to which the images is put, then the client  MUST NOT ASSUME that one exists.

• Do I need a model / Property Release?  We cannot tell you if you require a release to reproduce an image, that would be legal advice and we are not lawyers. It is generally accepted that images used for news or editorial purposes do not require a release, but often commercial use does require a release. The main reason for needing a release is the case where an individual is easily recognised, and may take offence at the reproduction of their likeness. Most of the images on this site are taken such that people cannot easily be recognised.

• What is the difference e between Editorial Use and Commercial Use? Editorial purposes means that the images are used to support the editorial content of a magazine or news article or website article. Commercial use is when the image is used for a commercial purpose, for example to promote or sell goods or services, in an advert or a brochure.
  We do provide images for commercial use but these often require a Property or Model Release. This is why the use must be confirmed when placing an order. General shots often do not required a  Property or Model Release. However where an individual or property can be identified a Release may be required. We DO NOT  hold Release forms for ALL the images on this site, it is the clients responsibility to check.

• How is a licence fee calculated? The basic online licence fee is fixed and non negotiable, but may change from time to time. The fee may be varied if special conditions are agreed in writing, but this only applies to substantial orders.

• Can I use the same image on different websites?
  No, the licence is for a specific website or document.

• Can I use the same image on different pages within the same website or document? Yes.

• Can I use the image more than once?   Yes, but only on the specifically named website or document detailed on the licence. You cannot re-use the image on a different website or domain or sub domain, or on another document.

• Once I pay a licence fee, can I use the image again and again?   No, the licence will cover you for an agreed one-time use. If you want to use the same image for a different use later on, then there will be an additional fee to pay. If you want to use an image for a variety of uses at the same time (e.g. a marketing campaign) then an all-in fee can be negotiated.

• How long is the licence for?  The Licence is limited by use and by time. The duration of the licence is one year.

• How are the images delivered? When an image is purchased (or more accurately a licence to use the image) you will be emailed an invoice, and attached to this email will be the image. A licence agreement that proves you have been granted permission to use the image will be sent by email when payment has been received.

• What if the email gets lost or I loose the attachments? Just let us know and we will send you another copy.

• How do I pay for the image licence? You will receive a VAT invoice which you pay by cheque by return. We do not offer credit!

• Will the image I receive look like it does on the website? You will receive the same image, but it is supplied uncompressed (as taken) and un-cropped so that you can resize, crop and compress it further to suit your own purpose. View Original Quality

• What are the rings on the images? There are some rascals that surf the internet and pinch images from picture libraries, and use them without permission, the rings and the copyright notice prevent these individuals from using the images without permission.

• How can I easily browse all of the images? View any image and use the next and prior links, this will walk through the whole library.

• Why are all the images on the site 6" x 4.5"? This translates to 432 X 324 Pixels at 72 pixels per inch, this is the most convenient size for the website, because both portrait and landscape images will fit in a browser window on most computers. In addition the file size can be kept to a sensible level so that the image can be evaluated, without taking to long to download.

• I want to pick and choose images from the JAP library, and update my website with JAP images as often as I Like? We produce a CD with all the images found on this website with a non exclusive "blanket" licence agreement for customers that require this level of service. The fee for this product is £1000 per annum.

• Is there anything else I should know? Before using JAP, you should always read our terms and conditions. This explains the way we do things and any restrictions you might encounter.